‘GENIE’ software tutorials
1 How to add a Property
A short tutorial on how to add a rental property to Genie, which is the first step in the process
2. How to add a Landlord
How to add a landlord to Genie – note this can only be done once you have added the property.
3. How to add an Applicant
A short tutorial on how to add an applicant (proposed tenant) to Genie.
4. Member Agent Area 1: start referencing
How to add a new applicant (proposed tenant) to Genie and how to start the referencing process
5. Member Agent Area 2: new tenancy set up
How to get a new tenancy set up on Genie and how to order tenancy documents (if applicable)
6. Navigating the Tenancies tab
An overview of the tenancies tab and what information is stored there.
7. Understanding the Suspense Account
The Suspense Account is where money is held before it can be allocated (rent in advance, holding deposits etc)
8. Managing Rent Arrears
How to keep up to date with and manage your rent arrears using Genie
9. Member Agent Area 3: Renewals & Rent increases
How to renew tenancies, apply rent increases and order any appropriate documents
10. Adding a Contractor
How to add contractor details to Genie for payment of invoices or to create a Works Order
11. Works orders & Contractor invoices
How to create and manage works orders for your contractors and arrange invoice payments
12. Ending a tenancy & deposit returns
How to arrange for a deposit claim or return at the end of a tenancy